The media is all over the 2019 Drive-Thru Performance Study, which reports findings of Chick-fil-A having the slowest drive-thru in fast food. Of course, because Chick-fil-A is such a successful fast-food restaurant across the United States, the media is having a field day playing with the...
On episode #003 of “The Common Sense Say Show,” Dr. Thais Speaks, "The Common Sensei" addresses how businesses show handle business much better when it comes to customer service. I share an event of when I was having lunch with friends and the waitress explained what...
I went to have lunch with some friends and a little situation happened, it was so little that I don't even want to call it a situation, but it was big enough for me to address to the waitress without me having to stab her!...